Terms & Conditions

Terms and Conditions stated below apply to all visitors and users of www.pbhmusic.com.my (the “Website”). You’re are subject to the following terms, conditions and notices (the “Terms and Conditions”) when access to and use of this Website and the products and services available through this Website (collectively, the “Services”).

By using the Services, you are agreeing to all of the Terms and Conditions. You should check this page regularly to take notice of any changes we may have made to the Terms and Conditions, as it may be updated by us from time to time.

Please note that PBH MUSIC ART SOUND AND LIGTHING have the rights to change, move or delete the contents of the Terms and Conditions at any time without any notice. Any violation of rules and regulations of these Terms and Conditions, PBH MUSIC ART SOUND AND LIGTHING will take immediate actions against the offender(s).

PBH MUSIC ART SOUND AND LIGTHING will not be hold responsible if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or this entire Website.

This Website may contain links to other websites (the “Linked Sites”), which are not operated by PBH MUSIC ART SOUND AND LIGTHING.

PBH MUSIC ART SOUND AND LIGTHING has no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the Linked Sites will be subject to the terms of use and service contained by the Linked Sites.

Privacy Policy

Please visit our Privacy Policy page to understand how we will use your information. By using this Website, you consent to the processing described therein and warrant that all data provided by you is accurate.

Website Contents & Copyrights

The intellectual property rights in all software and content including images, illustrations, designs, icons, photographs, video clips, written material and other materials that appear as part of this Site, in other words “Contents of the Site” that made available to you on or through this Website remains the property of PBH MUSIC ART SOUND AND LIGHTING or its licensors and are protected by copyright laws and treaties around the world.

You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.

User Submission

Anything that you submit to the Website and/or provide to us, including but not limited to, questions, reviews, comments, and suggestions (collectively, “Submissions”) will become sole and exclusive property of PBH MUSIC ART SOUND AND LIGHTING and shall not be returned to you.

In addition to the rights applicable to any Submission, you also grant us the right to use the name that you submit when you post comments, reviews or other content to the Website.

You shall not use a false e-mail address, false identity, pretend to be someone else or otherwise mislead us or third parties as to the origin of any Submissions. We may, but shall not be obligated to remove or edit any of the Submissions.

You hereby agree that all Submission submitted to the www.pbhmusic.com.my do not violate any rights of any third party, including copyrights, trademarks, privacy of other personal or proprietary right(s).

You also hereby agree there will not be content of unlawful, abusive, or obscene material(s) submitted to the Website. You will be the only one who is responsible for any comment’s content made.

Color difference & Chromatic Aberration

We cannot guarantee the color of all products shown in the Website will be exactly the same compared to the actual products as it is depending on your computer monitor, mobile devices or other display devices color calibration.

Accuracy of Product Details

There may be typographical error, inaccuracies, that may relate to product description, pricing, availability on the Website. We reserve the rights to correct any errors, inaccuracies, change or edit information without prior notice.


You shall agree that PBH MUSIC ART SOUND AND LIGHTING may send newsletter/latest news/products promotions and related information & etc… through email to you.


You agree to defend, indemnify and hold harmless PBH MUSIC ART SOUND AND LIGHTING, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use of this Website or your breach of the Terms of Service.

Terms of Sale

When you place an order, you are to purchase a product on and subject to the following Terms and Conditions. All orders are subject to stock availability and confirmation of the order price.

Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which PBH MUSIC ART SOUND AND LIGHTING will not be responsible.

You must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us, in order to contract with PBH MUSIC ART SOUND AND LIGHTING. PBH MUSIC ART SOUND AND LIGHTING retains the right to refuse any request made by you.

We will confirm the identity of the party which you have contracted with, If your order is accepted we will inform you by email and this will usually, be PBH MUSIC ART SOUND AND LIGHTING or may in some cases be a third party.

If a contract is made with a third party, the contract is made between yourself and that third party and will be subject to the terms of sale which they supply you, PBH MUSIC ART SOUND AND LIGHTING is not acting as either agent or principal.

When placing an order, you agree that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card or bank account owner used to place your order and that there are sufficient funds to cover the cost of the goods.

The cost of foreign products and services may fluctuate. All prices shown are subject to change.


You will receive an acknowledgement e-mail confirming receipt of your order after you place an order. This email will only be an acknowledgement and will not constitute acceptance of your order.

A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.

No concluded contract may be modified or cancelled by you except with the agreement in writing from us and on terms that the you shall indemnify PBH MUSIC ART SOUND AND LIGHTING in full against all loss (including loss of profit), costs (including the cost of all labor and materials used), damages charges and expenses incurred by PBH MUSIC ART SOUND AND LIGHTING as a result of the modification or cancellation, as the case may be.


We carry out a standard authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction once receiving your order

Your card will be debited upon authorization being received. The monies received upon the debiting of your card shall be treated as a deposit against the value of the goods you wish to purchase.

The monies paid as a deposit shall be used as consideration for the value of goods you have purchased as listed in the confirmation email, once the goods have been dispatched and you have been sent a confirmation email.

We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card or bank account charged.

Please note that there are rare cases when order cannot be processed for various reasons. We reserve the right to refuse or cancel any order for any reason at any given time. You may be asked to provide additional verifications or information, including but not limited to phone number and address, before we accept the order.


Errors may occur even we try and ensure that all the product details, product descriptions and prices which appear on this Website are accurate. When error occurs in the price of any goods which you have ordered we will inform you of this immediately and give you the option of reconfirming your order at the correct price or cancelling it.

If we are unable to contact you, we have the rights to treat the order as cancelled. Tou will receive a full refund, if you cancel and you have already paid for the goods, GST and delivery costs will be charged and additional charges are clearly displayed at ‘Total Cost’.

Please note that any additional taxes and duties charged upon delivery are considered as your responsibility. For international purchaser, if you wish to seek a refund for additional taxes and duties charged, please go to your government website for more details.

Return and Refund

To ensure that you are satisfied with the product you received, please inspect the contents as soon as your order arrives, we reserve the right to refuse for a return/refund.

We do not accept returns or exchanges unless the item you purchased is defective. Please contact us at info@pbhmusic.com.my with details of the defective product including video with clear explanations, photographs of the defected part and original receipt.

We will fully examine the returned product and will notify you via e-mail within 7 working days. We reserve the right to decide whether you are entitled to a refund or a replacement as a result of the defected products, we will replace the product or refund by using the original method of payment.

Force Majeure

PBH MUSIC ART SOUND AND LIGHTING shall not be liable to you or be deemed to be in breach of Contracts by reason of any delay in performing or any failure to perform any of PBH MUSIC ART SOUND AND LIGHTING obligation if the delay or failure was due to any cause beyond PBH MUSIC ART SOUND AND LIGHTING’s reasonable control. Without prejudice to the generality of the foregoing the following shall be regarded as causes beyond PBH MUSIC ART SOUND AND LIGHTING ‘s reasonable control:

  • Act of God, natural disasters, earth quakes, explosion, flood, tempest, fire or accident;
  • war or threat of war, sabotage, insurrection, civil disturbance or requisition;
  • acts of restrictions, regulations, bye-laws, prohibitions or measures of any kind on the part of any governmental parliamentary or local authority;
  • import or export regulations or embargoes;
  • interruption of traffic, strikes, lock-outs, other industrial actions or trade disputes (whether involving employees of Lazada or of a third party);
  • interruption of production or operation, difficulties in obtaining raw materials labour fuel parts or machinery;
  • power failure or breakdown in machinery.

Upon the happening of any one of the events set out, PBH MUSIC ART SOUND AND LIGHTING may at its option:-

  • fully or partially suspend delivery/performance while such event or circumstances continues;
  • terminate any Contract so affected with immediate effect by written notice to the Buyer and PBH MUSIC ART SOUND AND LIGHTING shall not be liable for any loss or damage suffered by the Buyer as a result thereof.

Link to other sites

Any access link to third party sites is at your own risk, www.pbhmusic.com.my is not responsible for any links you click contacting another website or internet resource, we have no responsibility or liability for or control over those other websites or internet resources or their collection, use, or in any way processing of your personal data, you should consult that site’s privacy policy before providing any personal information.

Disclaimer as to ownership of trade marks, images and third party copyright

Except where expressly stated to the contrary all persons (including their names and images), third party trade marks and content, services and/or locations featured on this Website are in no way associated, linked or affiliated with PBH MUSIC ART SOUND AND LIGHTING and you should not rely on the existence of such a connection or affiliation. Any trade marks/names featured on this Website are owned by the respective trade mark owners. Where a trade mark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to PBH MUSIC ART SOUND AND LIGHTING.


Without prior notice to you, we may immediately terminate the Terms and Conditions or revoke any or all of your rights granted under the Terms and Conditions. Upon any termination of this Terms and Conditions, you shall immediately cease all access to and use of the Website and we shall, in addition to any other legal or equitable remedies, immediately revoke all password(s) and account identification issued to you and deny your access to and use of this Website in whole or in part.

Any termination of this agreement shall not affect the respective rights and obligations (including without limitation, payment obligations) of the parties arising before the date of termination. In addition, you also agree that the Website shall not be liable to you or to any other person as a result of any such suspension or termination.

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.