Privacy Policy

This website will collect, record, store and use your personal information.

This policy is to assist you in understanding how we collect and use your personal information that you provide to us voluntarily, also to assist you in making informed decisions when using the website and our services.

We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.

You can visit and browse our website, without having to provide your personal information. You may remain anonymous and at no time would we be able to identify you unless you have registered at our website and have logged on with your user name and password.

Why we need your information

When you register an account on, or participate in any contest organized by us on our website or social media page, the personal information we collect may include your:

  • Name
  • Delivery Address
  • Email Address
  • Date of Birth (Optional)
  • Gender (Optional)

When you make a purchase on the website, the additional personal information we collect may include:

  • Telephone Number
  • Fax Number
  • Mobile Number
  • Delivery Address
  • Credit card details (optional) and payment methodology
  • Information about your interests in and use of various products, programs, and services.

Your personal identification details are use to process your purchase, we will never share any of your personal details to any third party.

There may be circumstances where we may collect personal data of an individual other than our customers to fulfill the order of our customer (for example, gift cards and discount coupons). In these circumstances, the customer confirms and warrants that he/she has obtained the consent of such individual for the personal data of such individual to be collected and processed by us.

The mandatory personal information we collect from you will be used and shared within our corporate group and to third parties for the following purposes

  • To deliver products that you purchase from our website. We will pass your name, contact number and address to our appointed courier service company in order to make delivery of the product to you;
  • To inform and update you on the delivery of your purchase and also for customer support purposes;
  • To provide you with relevant product information;
  • To process your orders and to provide you with the services and information offered through our website and which you may request;
  • To allow us to administer your registered account with us;
  • To verify and carry out financial transactions in relation to payments you may make online. Payments that you make through our website will be processed by our appointed agent. Disclosure to these data processing agents such as that of our appointed agent in this context is necessary for the purpose of conducting the sales transaction that you have opted for.
  • For such other purposes which you have specifically authorized us to do so
  • The non-mandatory personal information such as date of birth and gender are used for our research/es on our users’ demographics, and for us to send you suggestions or information in the form of promotional emails which we think you may find useful, thereby, enhancing your experience when you visit our website. By providing us these non-mandatory personal information, you are deemed to have consented to be part of our research/es and to receiving suggestions or information as outlined above.

Collection of computer data and use of cookies

Our website and our authorized service providers may use cookies, web beacons, and other similar technologies for storing information to help provide you with a better, faster, safer and personalized experience when you use our services and/or visit our website.

When you visit, the information that your browser sends whenever you visit a website will be automatically recorded. This data may include:

  • Your computer’s IP address
  • Browser type
  • Webpage you were visiting before you came to our website
  • The pages within that you visit
  • The time you spent on those pages, items and information searched for on our site, access times and dates, and other statistics

This information is collected for analysis and evaluation in order to help us improve our website and the services and products we provide. This data will not be used in association with any other personal information.

You may be able to manage and delete cookies through your browser or device settings. For more information on how to do so, visit the help material of your browser or device.

Use of external links

Our website may contain links to various websites maintained by third party.

When you click on one of those links you are contacting another website or internet resource, we have no responsibility or liability for or control over those other websites or internet resources or their collection, use, or in any way processing of your personal data, you should consult that site’s privacy policy before providing any personal information.


Our website incorporates appropriate safeguards to protect the security, to prevent the leaking customers’ personal information from third parties, illegal disclosure and hackers. We have put in place reasonable precautions to protect information that you provided to us voluntarily.

However, any information transmitted through Internet is not 100% guaranteed safe and secure.

You hereby acknowledge that PBH MUSIC ART SOUND AND LIGHTING is not responsible for any intercepted information sent via the Internet, and you hereby release us from any and all claims arising out of or related to the use of intercepted information in any unauthorized manner.

Accessing and updating your personal information

You can access and update your personal information anytime by accessing your account on our website.

Changes to the privacy policy

By using the website, you signify your agreement to the terms of our Privacy Policy. If you do not agree with these terms, you should not use the website.

We reserve the right to modify and change the Privacy Policy at any time; any changes to this policy will be published on our website. You are responsible for reviewing this Privacy Policy each time you access to our website to ensure that you are aware of any changes to it.

If you have any comments or suggestions, we would be pleased to receive them. You can contact us at:


116-C Jalan Sultan Ismail,
20200 Kuala Terengganu,
Tel: +609-624 5844
Fax: +609-624 7844